Herbline Logo

Return & Exchange Policy

Everything you need to know about payment methods and product return procedures at Herbline

Payment

Payments can be made using credit cards, Apple Pay, or any available electronic payment methods.

All amounts are calculated in Jordanian Dinar (JOD)

Return & Exchange

Return Shipping Fees

Customer Pays

If a product is returned in good condition and matches the original order, the customer covers the return shipping fee of 3 JOD

Herbline Pays

If the product is damaged or does not match the order, Herbline covers the full return shipping fees.

Conditions for Returned or Exchanged Products

  • In its original condition
  • With original packaging intact
  • Unused and unopened
  • Packaging features unaltered
7

Days from Purchase Date

Products may be returned or exchanged within 7 days from the date of purchase, subject to the conditions listed above.